Refund & Cancellation Policy
Last updated: March 14, 2026
Refunds
Our products are digital and delivered instantly. That does not mean you are stuck with a bad outcome: if your analysis did not arrive, or it did not work as described, email us within 30 days and we will refund you in full. No form, no argument.
What This Applies To
This no-refund policy applies to all purchases, including but not limited to:
- AI Face Analysis — Results are generated and delivered immediately upon payment.
- The Clav Looksmaxxer Guide — Digital educational content delivered instantly after purchase.
- Any other digital products or services offered through looksmaxanalyzer.com now or in the future.
Why We Don't Offer Refunds
Because the product is digital there is nothing to send back, so a refund is simply a refund — we do not ask you to return anything. We may decline repeated refund requests from the same person where the analysis was delivered each time.
Acknowledgement Before Purchase
Before completing any purchase, you are required to acknowledge and agree to this no-refund policy by checking a consent box. By checking this box and completing your purchase, you confirm that:
- You understand that the product is digital and delivered immediately.
- You may request a full refund within 30 days if the analysis was not delivered or did not work as described.
- You accept these terms as a condition of your purchase.
- You have read and agree to our Terms of Service.
Chargebacks and Disputes
If something went wrong, email us before contacting your bank — we will refund you in full, usually the same day. A refund reaches you faster than a dispute does, and it costs you nothing. We only contest disputes where we hold clear evidence that the analysis was delivered and no refund was ever requested.
Refund requests are handled by a person, not a form. Reply to your Stripe receipt or email support and we will sort it out.
Exceptions
In rare cases where a technical error on our end prevents delivery of the purchased product (e.g., system failure, payment processed but product not delivered), we will either:
- Re-deliver the product, or
- Issue a full refund at our discretion.
To report a delivery issue, contact us within 48 hours of purchase at support@looksmaxanalyzer.com with your purchase details.
European Union & UK Consumers
If you are a consumer in the EU or UK, you acknowledge that by purchasing a digital product with immediate delivery and consenting to these terms at checkout, you are waiving your statutory right of withdrawal under the Consumer Rights Directive (2011/83/EU) and equivalent UK legislation, as permitted by Article 16(m) of the Directive.
Contact
If you have questions about this policy or encounter a genuine delivery issue, contact us at: support@looksmaxanalyzer.com